When Using Our Payroll Services, Your Satisfaction is Guaranteed!
Time & Pay is so confident that you will be satisfied with the cost effectiveness and quality of our products and services, we offer a 5 point guarantee!
- Savings for your company
- Your Satisfaction
- Your Compliance with tax regulations
- Accuracy of your payroll
- Delivery to you on time
#1: Our Payroll Services Guarantee Savings
We are so confident that you will save money and time on payroll processing and related issues with our services that we will compensate you for your time if you disagree.
All we ask is that you allow us to briefly meet with you to discuss your current payroll and timekeeping processing methods. With your help, we will determine how you are processing payroll now and what it is currently costing you. We will learn what your needs are and how we will meet those needs. If after this process it is determined that we cannot save you money and time, we will compensate you for your time with a check for $50.00. Guaranteed! We have not written a check yet since we have opened our doors in 1992!
#2: Our Payroll Services Guarantee Satisfaction
Once you realize that you are going to save money and time using our payroll services, we are going to ask that you give our services a try. We will work very hard to make sure your payroll needs are met.
If, however, any time after trying our services for three months, you are not completely satisfied, we will process your payroll at no charge for two payroll periods while you arrange to change processing methods. We will provide you with the necessary service and information needed to make that transition. Guaranteed!
#3: Our Payroll Services Guarantee Payroll Tax Compliance
Once you become a customer, you will appreciate the comfort in knowing that you will be in full compliance with payroll tax rules and regulations. We take the responsibility for processing your payroll taxes correctly and on time very seriously. We want to provide you with the assurances of knowing that when you sign up for our full tax services, your payroll tax accountability will be taken care of.
If, while you are a full service customer of Time & Pay, you are subject to a penalty and/or associated interest for payroll taxes due, and if the amount due is a consequence of an error caused by Time & Pay, we will pay the resulting penalty and interest. Guaranteed!
#4: We Guarantee Payroll Accuracy
If we make a mistake in processing your payroll that is a result of an error on our part, we will work with you to resolve the issue and make sure your employees are paid correctly at no extra cost. Guaranteed!
#5: We Guarantee Payroll Delivery
We use only large established nationwide carriers (Fed Ex, UPS) to make sure your payroll is delivered on time. If, however, for any reason your payroll does not arrive by payday, we will work with you to provide what you need to pay your employees on time at no extra cost. Guaranteed!